Shipping Policy
At MAIJ CORP, we are committed to delivering your beauty and skincare products quickly and safely. Please review our shipping policy below.
1. Processing Time
-
Orders are typically processed within 1–2 business days (excluding weekends and holidays).
-
During high-demand periods (sales, holidays), processing may take up to 3–5 business days.
2. Shipping Rates & Delivery Times
-
Standard Shipping (U.S.): 3–7 business days.
-
Expedited Shipping (U.S.): 2–3 business days (additional cost applies).
-
International Shipping: 7–21 business days (varies by destination).
📦 Shipping costs are calculated at checkout based on your location and selected shipping method.
3. Order Tracking
-
Once your order ships, you will receive an email with tracking information.
-
Please allow 24–48 hours for tracking details to update.
4. Delivery Issues
-
Lost or Stolen Packages: Once an order is marked “Delivered” by the carrier, MAIJ CORP is not responsible for lost or stolen packages. Please contact the carrier directly.
-
Wrong Address: Customers are responsible for entering the correct shipping address. If an incorrect address is provided, we cannot guarantee order recovery or replacement.
5. International Shipping & Customs
-
International orders may be subject to import duties, taxes, or customs fees imposed by your country.
-
These charges are the responsibility of the customer and are not included in the purchase price or shipping fee.
6. Shipping Restrictions
-
Due to local regulations, some products (such as perfumes with alcohol content) may not be eligible for international shipping.
-
If your order cannot be shipped to your location, we will notify you and issue a refund.
7. Delays
-
While we do our best to ensure timely delivery, MAIJ CORP is not liable for delays caused by weather conditions, customs clearance, or courier service disruptions.
📧 For any shipping-related inquiries, contact us at contact@maijcorp.com with your order number for faster assistance.